Privacy Policy

Crystal Clean Collective LLC, doing business as Crystal Clean DMV
Last updated: October 8, 2026

This policy covers https://book.crystalcleandmv.com/ and https://crystalcleandmv.com/, including the quote form on the booking page.

Crystal Clean Collective LLC provides residential, multifamily, and commercial cleaning in the Washington, DC metro area. This policy explains what information the company collects, how it is used, and the choices you have.

Information we collect

When you use the quote form, we may collect your name, email address, phone number, property type, preferred timing, and the message you send. We also collect basic technical information such as browser type, device, and pages visited, through cookies and similar tools used to run the site.

How we use information

We use this information to respond to your cleaning quote, schedule cleaning, operate the website, and meet legal duties. We do not use the quote form to send marketing texts unless you check the separate SMS consent box.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate the website, email, phone, or texting, and only so they can perform that work, or when the law requires it.

SMS / Text Messaging

Crystal Clean DMV sends SMS customer-care messages only to people who submit https://book.crystalcleandmv.com/ and check the optional SMS consent box. Messages may include follow-up on your cleaning quote and scheduling reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase or of receiving a response.

The checkbox is optional and unchecked by default. Providing a phone number is not consent. Visiting this website is not consent. Submitting the form without checking the box is not consent. Keyword opt-in is not used for new subscribers. START and YES only resubscribe someone who opted in through the checkbox and later texted STOP.

Crystal Clean DMV does not share, buy, or sell text-messaging originator opt-in data or consent with third parties. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Contact

Questions about this policy: Crystal Clean Collective LLC, doing business as Crystal Clean DMV. Phone (202) 457-7034 or (202) 780-7728. Email info@crystalcleandmv.com. Serving the Washington, DC metro area. Office hours Monday to Saturday, 8:00 AM – 6:00 PM.